Contextual User Research In Practice
Contextual User Research Workshops & Trainings
Design For User Experience
Chen Hao - Design consultant, researcher & lecturer
Chen's design work has been always inspired by people's everyday lives. She strives to support users in realising their needs through design research and co-creation, designing products and services that interact with people to enhance their experiences and lifestyle. Traveling around the world feeds her love for cultural diversity and fuels her creativity. Currently she's spending part of her time on her own design research consultancy company, HAO design lab and part of her time working as a lecturer at TU Delft.
Chen will defend her PhD thesis in September, 2019. During her research, she developed Cultura, a contextual research method that helps designers gain intercultural empathy with end users. Partnering closely with companies in Europe and China allows her to combine theory with pragmatism and utilise her method in design practice.
In this site you can find part of her work. Chen is open for collaboration with you, so don't hesitate to contact :
Let's work together.
I'm very proud to announce:
On 17 September 2019, I successfully defended my PhD thesis 'Cultura - Achieving intercultural empathy through contextual user research in design' at Delft University of Technology, in the Netherlands.